BIO

Managing Director for Retail Products and Client Segments mBank S.A. (Commerzbank Group)

Aleksandra is a senior leader with P&L responsibility, experienced in business development and innovation scaling. Her skills cover restructuring, customer intelligence, customer experience, digital & direct sales management. She lead complex teams of up to 1k people. Her most important engagements included creating first in Europe payment marketing platform offered by bank, introducing agile analytics approach to bank’s direct communication as well as agile transformation of Contact Center. Before joining mBank she worked for Big4 consulting company in business advisory.