BIO

Director of Strategy and Digital Transformation Division in PKO Bank Polski.

She has rich and long-standing experience in banking. She is an effective manager, managing complex organizational structures and key projects.

Katarzyna Dziwulska is responsible for the process of building and implementing the strategy of PKO Bank Polski, developing, among others, digital transformation, aiming at maximizing the bank’s position as a technology company friendly to both customers and employees. The innovative processes of the bank that she oversees also include the area of building and developing Open Banking, with effective data analysis and efficient digital channels, as well as cooperation with the start-up environment, including the accelerator program „Let’s Fintech with PKO Bank Polski”, which she manages.

From 2013 to 2022, she was associated with Alior Bank, where she managed, among others, the largest business unit – Retail Sales Division. She successfully implemented the sales strategy and set goals, and during the global pandemic she accurately identified threats and managed the change process.

Katarzyna Dziwulska also managed the T-Mobile Usługi Bankowe branch. The globally innovative project which she was supervising at that time – an alliance of a bank and a telecom – was a success. At that time she was also responsible for preparation, implementation and application of extensive monitoring of sales strategy implementation and other strategic projects.
Between 2001 and 2012 she worked for Citi Bank Handlowy, where she was responsible for sales in various functions.

Katarzyna Dziwulska shares her expert knowledge and experience in the area of planning and implementation of bank development strategy, building digital competences in sales as well as in mitigating operational risk and increasing effectiveness of the bank’s activities by participating in various committees and boards.