Meet our speaker - Piotr Puchalski

Piotr Puchalski

Piotr Puchalski

mBank

Piotr Puchalski

mBank

  

BIO

In 2008, he joined the retail arm of mBank, where he held managerial roles in the development of electronic banking products and channels. From 2014 to 2020, he was the director of the Private Client and Transaction Banking Department. He was responsible for individual customer acquisition, offerings and products for online, mobile, branch banking in the transactional area, accounts, cards, payments and insurance. Leader or participant in teams managing many mBank retail development projects. Previously worked in the online business areas of LOT Group’s Centralwings airlines, among others.

From 2017 to 2020, on behalf of mBank, he was chairman of the supervisory board of PSP (BLIK), where he led the M&A transaction for the sale of BLIK shares to Mastercard Europe on behalf of the banking sector.

From 2020, he was vice-chairman of the board of mLeasing, responsible for products, processes, operations, IT and customer service and online leasing in the fintech Leaselink. He focused on SME business development, digitalisation, building remote channels, the mAuto digital platform and the development of NPS and Customer Experience.

Piotr studied at the Faculty of Management of the University of Lodz, Universidad de Valencia in Spain and IESE University of Navarra in Barcelona. He also completed managerial programmes at the IMD School in Lausanne and the London School of Economics. He speaks English and Spanish and is learning Italian.